Privacy Policy
Dolphin Dispatch LLC (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our dispatch services.
Information We Collect
We may collect personal information, including but not limited to, your name, contact information, vehicle details, location data, and payment information when you use our dispatch services. Additionally, we may collect information about your interactions with our platform, such as log data and device information.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our dispatch services, including facilitating communication between drivers and clients. Your information may also be used for customer support, troubleshooting, and billing purposes. We may use aggregated and anonymized data for analytical purposes.
Disclosure of Information
We may share your personal information with third-party service providers who assist us in operating our business, such as payment processors and communication platforms. We may also disclose your information in response to legal requests or to comply with applicable laws and regulations.
Security Measures
We implement security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
SMS/MMS 10DLC Compliance
We comply with the rules and regulations outlined by SMS/MMS 10DLC Compliance for phone providers. This includes obtaining necessary consent before sending commercial messages, maintaining opt-in and opt-out mechanisms, and adhering to messaging frequency limits.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under the age of 18. If you believe that we have inadvertently collected information from a child under 18, please contact us immediately.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@dolphindispatchllc.com.
By using our dispatch services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.